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Digital Signage Can Extend Your Sales Success

"Just what do you think you're doing, yards.
Dave?" Those words, made famous by the At Randy Dean Construction in Wichita,
artificially intelligent computer HAL another interactive digital signage
9000 in Stanley Kubrick's "2001: A Space system using a Keywest Technology digital
Odyssey" resound in my ears every time I signage controller, a touch-screen sensor
think about the topic of this week's interface from ELO and a 32in flat panel
article: virtual assistants. LCD greets potential buyers as they enter
For those of you too young to recall, HAL a model home. While Randy Dean's sales
was the artificially intelligent computer agent can answer the questions of one
aboard Discovery in the film that buyer, the interactive digital signage
attended to the myriad of details system can take other prospective buyers
requiring oversight as the ship's crew on full 360-degree virtual tours of all
made its way to Jupiter. Its seemingly Randy Dean homes, access and print floor
omnipresent red camera lens monitored all plans, examine the builder's home
ship activity. inventory and access the company's Web
With HAL's words still fresh in my site -all without taking the sales agent
memory, even after all of these years, it away from the prospective buyer.
is with a bit of personal trepidation Out-of-home media specialist DSX Media in
that I will discuss how digital signage Wichita designed and delivered both
can be used to add a virtual assistant to systems, including creating digital
any sales or marketing process. But don't signage content, interactive branching
worry, with this sort of application and delivering digital signage hardware
there's no danger of getting sucked out and software, touch-screen controller and
into the cold recesses of space. flat panel LCD screen. In the case of
As in "2001," the concept behind a Randy Dean Construction, DSX Media also
virtual assistant is simple: make a sold advertising contracts to aligned
complex process simple and manageable businesses like mortgage bankers and
through the use of an efficient, title companies so their commercial
"intelligent" computer. Putting that messages could be interwoven into a loop
concept into practice here on earth is of content that plays till the screen is
helping two Wichita, KS, area businesses touched.
extend their sales and marketing efforts While the specifics of both applications
and better serve their customers while differ, they share the concept of using
freeing up personnel for other critical interactive digital signage -a hybrid of
tasks. digital kiosk technology and conventional
At Walnut Valley Garden Center in linear digital signage pages- to boost
Andover, KS, outside Wichita, an both businesses' sales by in essence
elaborate, interactive digital signage projecting the presence of a virtual
setup helps customers determine how much sales assistant to answer many of the
product they'll need for a given questions consumers typically ask. Doing
landscaping or garden project by so elevates digital signage to a new
combining maps from Google Earth, a plateau, somewhere far beyond the role of
digital signage controller from Keywest an electronic equivalent of a printed
Technology and an Orion touch-screen LCD sign, where it becomes an integral part
panel with a data base of landscaping of an orchestrated sales process.
products that the store carries and their Like all analogies, the one between the
recommended coverage area. virtual assistants in Wichita and HAL
Customers simply type in their names and eventually falls apart. While the garden
addresses when using the system, and a center and homebuilder applications rely
map of their individual property is on some pretty specialized data bases to
summoned from Google Earth. By touching create content on the fly that's relevant
the screen to define the boundaries of to shoppers, neither uses artificial
their project, customers trigger a intelligence like the fictional HAL.
computer to determine the types of Still, the similarity in human-computer
products to use and how much they'll interaction, conjures up that all-seeing
need. For instance, by designating an red camera lens in my mind's eye.
area on the map, they can learn what type Which brings me back to where I started
of fertilizer they need for their lawn this article: "Just what do you think
and how much to buy. you're doing, Dave?" Unlike "2001's"
For those who are new to gardening, the astronaut Dave Bowman, who disconnected
system cycles through digital signage the technology, my answer is to turn you
presentations encouraging them to touch on to the possibilities of using
the screen to select one of 12 different interactive digital signage to create
types of gardens. After settling on a virtual assistants like the ones at Randy
design, the system allows customers to Dean Construction and Walnut Valley
interact and tells them exactly what's Garden Center to boost your sales
needed -including plants, mulch and success.
rocks- to build a similar garden in their




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